Future Health Care and Pharma Keynote Speaker
Trust is critical to health care, animal health and customer engagement.
Understanding your customer. Trust is the main thing that most companies sell: trust in the bank, trust in the airline, trust in the food company, trust in a pharma company or an animal health company.
Most consumers trust opinion of strangers on social media more than the official websites of companies. Most people trust Google search more than their own physicians. Most farmers trust Google search more than their own vets.
Why reputational risk is so important.
Read more: Trust really is the most important thing you sell. Without TRUST you have no pharma company, no biotech company, no health care company. Reputation is fundamental to success. Health care trends and marketing keynote speaker - Dr Patrick Dixon - VIDEO
Leadership, Strategy, Business Ethics - Keynotes
Most board room debates about future are not usually about what is going to happen.
Longer term industry trends are usually fairly obvious and well understood by business leaders. The most important issue is often timing. By WHEN will most new cars sold in Europe be electric powered. BY WHEN will use of cash start to fall in America.
Timing really matters. And timing / trends are hugely influenced by customer mood, emotion, soft factors which change customer behaviour. You can have the best Artificial Intelligence (AI), Big Data analytics, cloud computing, astonishing innovation in the Internet of Things, Industry 4.0, Manufacturing 4.0, robotics and automation - but real progress can be surprisingly slower or faster than you expect.
Read more: Most debates about future trends are about TIMING. How to get timing right in business - new products and services. Innovation. Futurist keynote speaker - VIDEO