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Future Travel Keynote Speaker:Auto, Rail, Aviation
Over 20 years ago I correctly predicted the gigantic impact of online marketing and sales on the travel industry - whether airlines, hotels, package holidays, business travel and so on.
And so it has turned out. So how will the next stage in the online revolution impact hotels and the entire hospitality sector?
I recently gave a keynote on these issues to 800 CEOs of many of the world's largest and best known hotels, at a Starwoods hotel group global summit.
A key message was that small things will continue to create magic for customers, in the largest hotels, often at very low cost....
Read more: How hotels and transport industry will be impacted by AirBnB - travel industry keynote speaker